Customer Service

Having world-class products alone does not make a good dental laboratory. At Modern, we work closely with you to improve the service delivered to you and ultimately to your patients. Our team of experts are available to assist you with case planning as well as advise you on available design options.

We employ a computerised case tracking system to monitor the progress of all cases in our care. You are welcomed to contact our support staff on any issues regarding current cases or to simply find out when they will be ready. We will also keep you informed should any issues arise during our manufacturing process.

For our customers in Hong Kong, we have qualified dental technicians on duty to perform urgent repairs, shade-taking and chair-side staining. We also pick-up and deliver to most parts of Hong Kong.